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NFHS Network Troubleshooting Tips
NFHS Network Troubleshooting Tips
Doug Piper
Friday, December 11, 2020

What Are The Technical Requirements To Stream On My  Computer? 

  • To watch games from your computer, your computer will need to  meet the following minimum requirements: 

  • Windows Vista or above, Mac OSX 10.6 or above 

  • Safari 5+, or current versions of Firefox and Chrome 

  • Adobe Flash Player 

  • Download speed of 2.0 Mbps or above 

Should I Clear My Browser's Cache To Improve  The Streaming Quality? 

Yes, it is always a good practice to regularly clear your browser's  cache periodically. Clearing out your browser's cache can help with  re-bufering and choppy video and will release any errors held in  your browser’s cache memory. 

How to clear cache in Google Chrome: 

  1. Click the Chrome menu icon on the browser toolbar in the  top-right. 

  2. Select More tools

  3. Select Clear browsing data

  4. In the dialog that appears, select the checkboxes for Browsing  history, Cookies and other site data, and Cached images  and files

  5. Click Clear data.

You will need to sign in again with the email address and password  used to create your account.  If you're experiencing any sort of video playback issues, you'll need  to ensure that your browser is updated and that its cache is cleared. 

We generally recommend using the most up-to-date Google  Chrome browser for optimum viewing. 

To update Google Chrome: 

1. On your computer, open Chrome

2. At the top-right, click the Chrome menu icon. 

3. Select Help and click About Google Chrome

4. Chrome will then automatically update and prompt you  to relaunch

You will need to sign in again with the email address and password  used to create your account.

If you continue to experience buffering or freezing, it may be your  internet connection. You will need to have a connection speed of at  least 2 Mbps to stream video. 

Click here to test your internet provider's connection speed. Since  bandwidth continually fluctuates (especially with a wireless  connection), we suggest performing two or more tests. If your  speeds do not meet this minimum requirement, you may want to  contact your Internet provider.